Shipping policy

Shipping Policy

Effective Date: 02-01-2026

Thank you for shopping with OneNest. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for complete details.

1. Order Processing Time

All orders are processed within [PROCESSING TIME] after payment confirmation.

Orders are processed on business days only (excluding weekends and public holidays).
During peak seasons, sales events, or holidays, processing times may be slightly extended.
Once your order is shipped, you will receive a confirmation email with tracking details.

2. Shipping Methods Available

We offer the following shipping options:

Standard Shipping – Delivery within [3–5 BUSINESS DAYS]
Express Shipping (if available) – Delivery within [2–3 BUSINESS DAYS]

Shipping availability may vary depending on your location.

3. Shipping Costs

Shipping charges are calculated as follows:

Flat rate: [SHIPPING COST], or
Calculated at checkout based on your location and selected shipping method

Any applicable shipping fees will be clearly displayed before you complete your purchase.

4. Delivery Timeframes

Estimated delivery times:

Metro cities: [3–5 BUSINESS DAYS]
Other regions: [5–7 BUSINESS DAYS]
Remote areas: Delivery times may vary

Please note that delivery timelines are estimates and may vary due to external factors beyond our control.

5. Tracking Information

Once your order is shipped, you will receive a tracking number via email at shop.onenest@gmail.com

You can use this tracking number to monitor your shipment directly through the courier partner’s website.

If you do not receive tracking information within the expected timeframe, please contact us.

6. Delivery Issues and Delays

While we work with reliable courier partners, delays may occasionally occur due to:

Weather conditions
Natural disasters
Public holidays
Government restrictions
High order volumes

If your order is significantly delayed, please contact us at shop.onenest@gmail.com , and we will assist you promptly.

If a package is marked as delivered but you have not received it:

Please check with neighbors or your local courier office.
Contact us within 48 hours of the delivery update.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

We are not responsible for delays or failed deliveries due to incorrect addresses.
If an order is returned due to incorrect information, additional shipping charges may apply for re-dispatch.